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Privacy policy

How the QB Services website and service enquiries use personal information.

Draft for review · Updated 21 September 2026

1. Who is responsible

The business responsible for this website is To be confirmed before launch, trading as QB Services. Its address and privacy contact route are on the Contact & business details page.

2. Information involved

The current website has no account registration, enquiry form, advertising pixels or analytics scripts. If you contact us, we receive the details you choose to provide, such as your name, business contact information, project brief and correspondence. A service engagement can also involve invoices, transaction references and project materials.

The web host may record technical access information, including IP address, requested pages, browser information and timestamps, to serve and protect the website. Sending an email uses your email provider and ours.

3. Why information is used

We use relevant information to respond to an enquiry, prepare or perform an agreed service, handle billing and refunds, keep necessary records and investigate security or service issues.

Where data-protection law requires a legal basis, these purposes rely as applicable on steps toward or performance of a contract, legal recordkeeping duties, and legitimate interests in responding to business enquiries and maintaining security. Optional marketing that requires consent will not begin without it.

You can choose not to provide information, but we may then be unable to answer a request or deliver the agreed service.

4. Providers and disclosure

Information may be handled by the hosting and email services used to operate the business, an identified payment provider when you pay, and advisers or authorities when necessary for a legal obligation. Access should be limited to what that purpose needs. If a subcontractor needs project information, the project arrangements must cover its use.

Card details should be entered only into the identified payment provider’s checkout. This website contains no card-entry fields. Payment providers issue their own privacy notices.

Provider locations and any international data-transfer arrangements must be confirmed before the service launches. Any safeguards required by the applicable law must be put in place before a restricted transfer.

5. Retention and security

Enquiry records are kept for the enquiry and reasonable follow-up; project and payment records are kept for delivery, necessary accounting obligations and the period needed to handle relevant claims. The applicable legal requirements, purpose and sensitivity determine the period. Information that is no longer needed should be deleted or anonymized.

We aim to limit account access and use suitable security measures. No online communication or storage method is risk-free. Do not send passwords, full card details or unnecessary identity documents in a general enquiry.

6. Your choices and rights

Depending on the law that applies, you may request access, correction, deletion, a copy of your information, or limits on its use. You may object to processing based on legitimate interests and withdraw consent where processing relies on consent. You may also complain to the relevant data-protection authority.

Contact us about privacy and explain your request. We may need proportionate information to confirm your identity. Rights and required response periods depend on applicable law; we will explain any lawful reason a request cannot be fully met.

7. Other websites and client projects

External websites and payment pages have their own practices. Our Cookie policy describes this website’s current storage and tracking setup.

This policy covers our website and business interactions. If we handle personal information on a client’s behalf during an advertising or website project, that work needs separate documented instructions and any required data-processing terms.

8. Changes

This notice will be updated when contact details, service providers or data uses change. Material new uses that need consent will not be introduced merely by changing this page.